HERO: Hope for Emergency Responders Organization
July 24, 2020
In a line of work that prioritizes bravery, loyalty, and inner strength, HERO responds to our nation’s first responders. In the course of their work, first responders are subjected to high levels of stress and trauma. Problems with post traumatic stress, substance abuse, and suicide are not unusual. Hope for Emergency Responders Organization is dedicated to helping first responders overcome these issues. HERO’s mission is to make sure that first responders don’t have to fight this alone. We offer immediate assistance in the form of peer support, a warm line, a financial assistance fund, resources, and continuation of peer support following treatment. HERO also has a scholarship fund open to graduating high school seniors. HERO encourages first responders to talk about stressors before they become overwhelming.

What does HERO offer to our first responders?
First responder warm line offering peer support.
844-833-HERO (4376) Monday-Sunday 8am-12pm


A warm line is a phone number for first responders and their family or friends who need helpful resources and/or peer support services, on their own terms and in a confidential, non-judgmental, comfortable environment.

Peer support is informed mental health and substance abuse assistance provided by trained, certified peers who also work (or have worked) as first responders. They provide emotional support, awareness, guidance, suggestions, and an empathetic ear to help guide an individual to recovery.

Financial assistance to and from treatment
HERO knows from real-world experience that getting to and from treatment can be a challenge. HERO can help alleviate some of the financial burden associated with transportation to and from treatment for first responders as well as their family members.

Treatment and clinical resource in your area
HERO has established a detailed resource list to help provide recovery options for behavioral health and substance use disorder for first responders.

Scholarship fund
HERO has set up a scholarship fund for rising college freshmen who have lost a first responder family member to suicide or overdose.

HeroFirst.org is a support organization for emergency responders founded in 2018 by husband-and-wife team Jon and Amy Lang. Jon has served for 16 years as a Firefighter/EMT at Fort Belvoir Fire and Emergency Services, Bethesda National Naval Medical Center, and Forward Operating Base Camp Bucca, Iraq. Motivated by the tragic loss of a coworker and his own struggles with substance use disorder and mental illness, Jon has successfully founded and developed the country’s first federal peer-support program for first responders at a U.S. Army installation.

Warm Line
Monday–Sunday: 8:00AM–Midnight
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