Services Specialist

Hours and Location:

Approximately 24 hours per week
This position is based at Rockbridge Recovery’s Peer Center located at 1809 Magnolia Ave. Suite C, Buena Vista, VA

Duties and Responsibilities:

Greets those who have appointments and those who walk-in to the Peer Center, as well as answers the main phone line.
Processes inquiries about Rockbridge Recovery and Hope House services over the phone, via email, and in-person.
Refers individuals to our services or other community services and/or connects individuals with available resources.
Assists individuals with signing up for social safety net programs, such as Medicaid and SNAP.
Provides prevention supplies to clients.
General clerical duties as assigned, including but not limited to drafting documents and data entry.
Provides occasional coverage for transportation services as needed and completes company vehicle use logs to document transports.
Represents the organization at community events to publicize Rockbridge Recovery programming. Most community events of this nature occur in the summer and fall.
Assists with keeping the Peer Center clean and tidy.
If a Peer Support Specialist (PRS) or Family Support Specialist (FSS), duties can include conducting one-on-one peer sessions and support group facilitation.
Other duties as assigned.

Qualifications:

High school diploma or equivalent
Proficient in Microsoft Office
Personal lived experience with substance use disorder or have a loved one with such history, preferred
Must have a minimum of two years of continuous recovery, if applicable
Must have a valid Virginia Driver’s License, with a good driving record with no less than a 3-point score
Must be able to pass all drug screenings, however a medical exception for a medical card or medication prescribed and supervised by a doctor will be made and has to be on file within 30 days of employment or medication prescription given

Certifications:

Must obtain CPR and AED certification within 90 days of employment or show a current certificate from the Red Cross (certification can be obtained on the job)
Must complete one-hour REVIVE! training within 90 days of employment or show a REVIVE! certificate dated in the last two years (certification can be obtained on the job)
Certified Peer Recovery Specialist (CPRS) or Certified Family Support Specialists (CFSS) is a plus, but not required

To apply: Send your resume and cover letter to execdirector@rrhopehouse.org. Applications will be accepted until the position is filled.